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park9: Fairmont for our Furry Loved Ones

160613 Park9 Airport 5405
160613 Park9 Airport 5405
Reading Time: 3 minutes

Making the right choices for our four-legged companions can be tough. As an owner of multiple pets I can tell you that first hand. Especially when they can’t tell us exactly how they are feeling or what they need! Now let’s say you have to leave for a work trip or to a place perhaps where the amount of love and care they need won’t be available. They surely can’t text or call you while you’re away to figure out how to get their needs fulfilled. Well lucky for us the owners of park9 are obsessed with this conundrum and have the most amazing solution: a top-shelf resort experience designed to eliminate any worry and make our pets feel right at home.

There is a particularly welcoming energy I felt as soon as I walked in the door of the Pearson location of park9. Homely without being cluttered, clean without feeling sterile. Naturally, I was drawn to the large window facing the dog pool which I was lucky enough to be near for play time. A bright, clean space where the dogs can relax, run and be themselves as if they were on the beach or by the lake. Specially designed turf surrounding the pool allows for drainage and an extra level of cleanliness.

Several types of accommodation for your pet are available, including suites near or away from other animals. Some suites are equipped with televisions, and my absolute favourite feature, webcams! The most important thing when leaving your pets behind is piece of mind, and being able to actually check in on them and see how they are doing is paramount to that! It’s as simple as logging in to the website and you’ll have access to your pet’s suite and know that they are relaxed and taken care of.

One of my favourite features, especially as a pet owner who’s furry friend always finds her way to the bed every night is the slumber rooms! A large space with a large bed and all the amenities and features of a home bedroom complete with a highly trained staff member to keep your pet feeling at ease through the night. They won’t miss the cuddles while they are staying at the resort.

There are a few smaller details that I personally think really made park9 stand out for me. The first being the HVAC system. This is a hospital grade ventilation system that keeps each suite fresh and circulates air so effectively that you need not worry about ‘kennell cough’ when boarding your pets here. The lighting is also a game changer: the fixtures are actually windows on the ceiling that absorb sunlight and distribute it, allowing the animals to enjoy natural light as well as taking vitamin D.

It should be noted that park9 isn’t only for dogs, oh no, felines are more than taken care of here as well. The cat area is away from the dogs, ensuring a quiet and calm environment that cats love. Individual lofts that run floor to ceiling offer lots of space for exercise and exploration. There are larger cat suites as well so multiple cats from the same family can room together. Individual litter boxes and daily common area cuddle time with staff are among the features here for cats.

Now, I could continue to list more features of the resort such as amazing extended hours, one on one services, personalized feeding and medicine programs, and a spa that made me jealous. But the thing that I can’t state enough is the compassion and empathy I noticed in my interactions with the staff and in particular with founder Susan Rupert. A true love of animals and understanding of their importance in peoples lives is the foundation of the services offered here and Susan has that in spades. Being in charge of multiple locations and making sure the same level of care and clemency is prominent at each one is only possible when the person in charge is full of the passion Susan has.

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Stephen Nelson

Written by Stephen Nelson

Stephen Nelson is a hospitality professional with over 10 years of experience. He is a Cicerone certified educator, and knows everything there is to know about craft beer. As a musician and foodie, Stephen is an all around creative person and has experienced food and culture from destinations all over the world.

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